Why?

Why do people insist on wasting my time?

I don't care that you want an envelope specifically for posting books at 90c. We have a book mailer. That is all I know. If you don't want that, well, I really don't care.

I don't care that our Oki Toner cartridges are too expensive for your liking. That's the price, like it or lump it.

I don't care that you normally get a list of all your printer cartridges that you use sent out. If you can't give me more information than I normally order a brother fax cartridge I can't find the cartridge for you.

Grrr...

On the upside. I win for "outstanding commitment to our customer's and our business". If only they knew!